Section 1 Preface
Observations
Experience, The Key
Relationship to Marketing Theory and Practice
Section 2 Acknowledgements
Section 3 Introduction
Benefits to the Practitioner
Terminology and Definitions
Section 4 The Need for a Product Champion
The Role of Product Definition
Identifying a Product Champion
Attributes Of A Champion
Section 5 The Language of Product Definition
Guidelines
The Essence of Product Definition
Section 6 Design freedoms
Over Definition
Under Definition